BIDV Ngã Ba Huế

We received assistance from outside the door, but the confusing thing was that when we updated our information via ID card, they said we didn't belong to that bank branch.

Okay, the system works well, I'm very satisfied and happy.

I went to deposit the account for my child to stand in, but the consultant said I shouldn't let the child stand, let the parent stand. I agreed to let the parent stand, but later changed my mind. But the consultant said the documents were done and couldn't be changed. He made a very tense and serious face as if he couldn't change them. Before that, I worked at the OIK branch, even though I signed, I could still change them. Even though I went on a rainy day, there weren't any customers here, the consultant was VERY LAZY and DID NOT RESPOND TO THE CUSTOMER. I advised the parent to stand, but I was afraid their child was still a student. DISRESPECTING ATTITUDE TO STUDENT CUSTOMERS

Try to ask for internet banking support but there is noone to ask. Everyone is waiting but no instruction, include the guardman. I tried to ask around and around and there are no staffs available. Bad service at first experience with BIDV in Danang city.

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